Documentation for Box Now API Errors

Error Code P400

Invalid request data. Make sure you are sending the request according to the documentation.

Error Code P401

Invalid request origin location reference. Make sure you are referencing a valid location ID from Origins endpoint or valid address.

Error Code P402

Invalid request destination location reference. Make sure you are referencing a valid location ID from Destinations endpoint or valid address.

Error Code P403

You are not allowed to use AnyAPM-SameAPM delivery. Contact support if you believe this is a mistake.

Error Code P404

Invalid import CSV. See error contents for additional info.

Error Code P405

Invalid phone number. Make sure you are sending the phone number in full international format, e.g. +30 xx x xxx xxxx.

Error Code P406

Invalid compartment/parcel size. Make sure you are sending one of required sizes 1, 2 or 3 (Small, Medium or Large). Size is required when sending from AnyAPM directly.

Error Code P407

Invalid country code. Make sure you are sending country code in ISO 3166-1 alpha-2 format, e.g. GR.

Error Code P408

Invalid amountToBeCollected amount. Make sure you are sending amount in the valid range of (0, 5000).

Error Code P409

Invalid delivery partner reference. Make sure you are referencing a valid delivery partner ID from Delivery partners endpoint.

Error Code P410

Order number conflict. You are trying to create a delivery request for order ID that has already been created. Choose another order ID.

Error Code P411

You are not eligible to use Cash-on-delivery payment type. Use another payment type or contact our support.

Error Code P412

You are not allowed to create customer returns deliveries. Contact support if you believe this is a mistake.

Error Code P413

Invalid return location reference. Make sure you are referencing a valid location warehouse ID from Origins endpoint or valid address.

Error Code P414

Unauthorized parcel access. You are trying to access information to parcel/s that don’t belong to you. Make sure you are requesting information for parcels you have access to.

Error Code P415

You are not allowed to create delivery to home address. Contact support if you believe this is a mistake.

Error Code P416

You are not allowed to use COD payment for delivery to home address. Contact support if you believe this is a mistake.

Error Code P417

You are not allowed to use q parameter. It is forbidden for server partner accounts.

Error Code P420

Parcel not ready for cancel. You can cancel only new, undelivered, or parcels that are not returned or lost. Make sure parcel is in transit and try again.

Error Code P421

Invalid parcel weight. Make sure you are sending value between 0 and 10^6.

Error Code P422

Address not found. Try to call just with postal code and country.

Error Code P423

Nearby locker not found.

Error Code P424

Invalid region format. Please ensure the format includes a language code followed by a country code in ISO 3166-1 alpha-2 format, separated by a hyphen, e.g. el-GR, or region exists in context.

Error Code P430

Parcel not ready for AnyAPM confirmation. Parcel is probably already confirmed or being delivered. Contact support if you believe this is a mistake.

Error Code P440

Ambiguous partner. Your account is linked to multiple partners and is unclear on whose behalf you want to perform this action. Send X-PartnerID header with ID of the partner you want to manage. You can get list of available Partner IDs from /entrusted-partners endpoint.

Error Code P441

Invalid X-PartnerID header. Value you provided for X-PartnerID header is either invalid or references partner you don’t have access to. Make sure you are sending ID from /entrusted-partners endpoint.

Error Code P442

Invalid limit query parameter. The query limit for this API has been exceeded. Please reduce the size of your query (max allowed is 100).

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